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Return and Refund Policy

 

We are committed to ensuring your satisfaction. Below is our detailed return and refund policy:

1. Return Eligibility

  • Items must be returned within 30 days of delivery.

  • Items must be unused, in original condition, and with all tags and packaging intact.

  • Proof of purchase is required for all returns.

2. Non-Returnable Items

  • Personalized or custom-made products

  • Gift cards

  • Items marked as "final sale"

3. How to Initiate a Return

  1. contact us at with your order number, a description of the issue, and photos (if applicable).

  2. Once approved, ship the item back to us at your expense. Use a trackable shipping method to ensure safe delivery.

4. Refund Process

  • Refunds will be processed within 30 business days of receiving and inspecting the returned item.

  • Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

  • Original shipping costs are non-refundable.

5. Exchanges

  • We offer exchanges for defective or damaged items only. contact us for assistance.

6. Damaged or Defective Items

  • If your item arrives damaged or defective, contact us within 30 days of delivery. Provide photos and a detailed description of the issue.

  • We will offer a replacement, refund, or store credit as appropriate.

For further assistance, contact us

 

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